> For the complete documentation index, see [llms.txt](https://docs.softaim.gg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.softaim.gg/draft/rainbow-six-siege/viper/common-errors.md).

# Common Errors

### Fix common issues

<details>

<summary>Menu not showing</summary>

Turn off Windows Exploit Protection.

1. Open **Windows Security**.
2. Go to **App & browser control**.
3. Open **Exploit protection**.
4. Turn it off.

</details>

<details>

<summary>Loader crashes or will not start</summary>

Run these repair commands:

1. Open **Command Prompt** as administrator.
2. Run the commands below:

```bash
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
```

3. Restart your PC.

</details>

<details>

<summary>Boot issues</summary>

If Windows does not boot correctly:

1. Enter BIOS.
2. Set `Windows Boot Manager` as the first boot option.

</details>

<details>

<summary>DLL error on startup</summary>

Install the Microsoft Visual C++ 2015 x64 Redistributable.

<a href="https://www.microsoft.com/en-us/download/details.aspx?id=48145" class="button secondary" data-icon="download">Download Visual C++ 2015 x64</a>

1. Install the package.
2. Restart your PC.

</details>

<details>

<summary>Loader keeps asking to restart</summary>

This usually means the system is not configured correctly.

Check these settings:

* `VBS` is disabled
* `Secure Boot` is disabled
* `RAID` is disabled
* Boot type is set to `UEFI`

If the issue continues, open a support ticket in Discord.

</details>

<details>

<summary>BSODs</summary>

Check these requirements again:

* `Hyper-V` is disabled
* `VBS` is disabled
* No antivirus is running
* No anti-cheat is running
* Your system meets all requirements

</details>


---

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