> For the complete documentation index, see [llms.txt](https://docs.softaim.gg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.softaim.gg/draft/rainbow-six-siege/titan/common-errors.md).

# Common Errors

### Fix common issues

<details>

<summary>General fix checklist</summary>

Check these first before opening a support ticket:

* Windows Defender is off
* No third-party antivirus is installed
* Medal.tv is installed and logged in
* The game is set to **Borderless Windowed**
* The loader is running as administrator
* The game was closed before you launched the loader

</details>

<details>

<summary>Menu does not open</summary>

Recheck the full preparation steps first.

Make sure:

* Windows Defender is disabled
* Medal.tv is open in the background
* The game is set to **Borderless Windowed**
* You pressed `F2` in the lobby

</details>

<details>

<summary>Loader or features do not work</summary>

This usually means one required step was skipped.

Check these again:

* Visual C++ Redistributables are installed
* DirectX is installed
* No antivirus is running
* The loader was started as administrator

</details>


---

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