> For the complete documentation index, see [llms.txt](https://docs.softaim.gg/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.softaim.gg/draft/hwid-spoofer/softaim-temp/common-errors.md).

# Common Errors

### Known issues and fixes

Follow the fix for the exact message you see.

<details>

<summary>Took more than 60s to allocate workspace</summary>

Restart your PC and try again.

This usually resolves after a reboot.

</details>

<details>

<summary>No Hardware Virtualization Capabilities Found</summary>

Enable virtualization in BIOS.

Use:

* **Intel** — `VT-x` or `VT-d`
* **AMD** — `SVM`

</details>

<details>

<summary>GPU Driver (NVIDIA) Requires Update</summary>

Open **GeForce Experience** and install the latest GPU driver.

</details>

<details>

<summary>Hyper-V is enabled</summary>

Open **Turn Windows features on or off** and uncheck:

* **Hyper-V**
* **Virtual Machine Platform**
* **Windows Hypervisor Platform**

Restart your PC after that.

</details>

<details>

<summary>Failed to get permissions</summary>

Another local app is blocking access.

Fix it like this:

* fully disable Defender
* remove anti-cheats like FACEIT or Vanguard
* remove third-party antivirus

{% hint style="warning" %}
This is a local software conflict.
{% endhint %}

</details>

<details>

<summary>A VPN or network filter driver is active</summary>

Disable all VPNs and DNS filter tools.

This usually means `wintun.sys` is still active.

Tools like NetLimiter or Cloudflare Warp can cause this.

</details>

<details>

<summary>Something went wrong. Restarting PC</summary>

Restart your PC, then try again.

The software blocks multiple sessions in one boot.

</details>

<details>

<summary>There was an error loading the Hyper-V</summary>

Restart your PC first.

If it happens twice in a row, open a support ticket.

</details>

<details>

<summary>Stuck at 11%</summary>

This usually means file or command permissions are blocked.

First:

* restart your PC
* make sure no antivirus is active
* make sure no anti-cheat is active

Then run this in **PowerShell** as administrator:

```powershell
Get-Volume | Where-Object DriveLetter | ForEach-Object {
    $drive = $_.DriveLetter
    Write-Host "Running chkdsk on drive $drive..."
    chkdsk "$drive`:" /F
}
```

If you prefer **CMD**, run:

```cmd
chkdsk C: /F
```

If you use more than one disk:

```cmd
chkdsk C: /F
chkdsk D: /F
chkdsk E: /F
```

Replace the letters with your real drives.

</details>

<details>

<summary>Permanent BSOD</summary>

#### Permanent BSOD

If it happens every boot, your CPU or hardware may be incompatible.

Open a support ticket and ask for a custom build.

#### Non-permanent BSOD

If it happens rarely, reboot and try again.

That is usually normal under load.

</details>

<details>

<summary>It looks like Hyper-V is already running</summary>

This is one of the most common blocking issues.

The product checks whether Microsoft Hyper-V is still active.

#### Disable Hyper-V fully

**Method A — Windows Features**

Uncheck:

* **Hyper-V**
* **Virtual Machine Platform**
* **Windows Hypervisor Platform**
* **Windows Sandbox**
* **WSL 2**

Then restart your PC.

**Method B — Command Prompt**

Run **Command Prompt** as administrator:

```cmd
bcdedit /set hypervisorlaunchtype off
dism.exe /Online /Disable-Feature:Microsoft-Hyper-V
```

Restart after that.

**Method C — PowerShell**

Run **PowerShell** as administrator:

```powershell
Disable-WindowsOptionalFeature -Online -FeatureName Microsoft-Hyper-V-All
bcdedit /set hypervisorlaunchtype off
```

Restart after that.

#### Disable hidden Hyper-V dependencies

Disable **Windows Defender Application Guard**:

```powershell
Disable-WindowsOptionalFeature -Online -FeatureName Windows-Defender-ApplicationGuard
```

Disable **VBS**:

```cmd
bcdedit /set vsmlaunchtype off
```

Also disable **Memory Integrity** in **Windows Security**.

#### Verify Hyper-V is really off

Run:

```cmd
bcdedit /enum | findstr hypervisorlaunchtype
systeminfo | findstr /i "Hyper-V"
```

And in **PowerShell**:

```powershell
Get-WindowsOptionalFeature -Online -FeatureName Microsoft-Hyper-V-All
```

You want to see:

```
hypervisorlaunchtype Off
```

#### Common culprits

These apps and features can keep Hyper-V active:

* **Docker Desktop**
* **Windows Sandbox**
* **WSL 2**
* **VirtualBox** in Hyper-V mode
* **Memory Integrity**
* **Device Guard**
* **Credential Guard**

</details>


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